GlowtailsSupport
How can we help?
Write to us at info@innoversehub.com. Tell us your player name and your server (both are in the game's Settings), and what happened. We answer as soon as we can, usually within a few days.
Reporting a player
In the game, tap the player's chat line or their profile and choose Report. Reports go to our moderators. You can also Block a player so you no longer see their messages.
Deleting your account
In the game: Settings › Account › Delete my account. It deletes your account and your online game at once. If you can't reach the game, write to us from the address you sign in with and we'll delete it for you.
Purchases
Purchases are made through the App Store. For a refund, use Apple's Report a Problem page.
The rules
Read the Terms of use and the Privacy policy.